Billing Terms and Conditions

 

Welcome to Lunexil! These Billing Terms and Conditions explain how Lunexil ("we," "our," "us") handles orders and payments within the United Kingdom and Ireland. By placing an order, you accept these terms.

Payment Methods

Accepted Payment Methods:

• Credit Cards: Visa, Mastercard, American Express, UnionPay

• PayPal

• Apple Pay

• Google Pay

• Shop Pay

Billing Information

Accuracy: You agree to provide complete, accurate, and up-to-date purchase and account information for all transactions on our site. Please update your email and payment details promptly to ensure smooth transaction processing and communication.

Order Confirmation and Invoicing

Order Confirmation: After placing your order, you will receive a confirmation email detailing the items purchased, shipping method, and billing information. This email acts as your receipt.

Invoice: Your shipment will include an invoice listing all charges, including shipping fees and any discounts applied.

Payment Processing

Authorization: By submitting your payment details, you authorize us to charge the specified amount to your chosen payment method. All transactions undergo authorization and fraud prevention checks.

Failed Transactions: If a transaction fails or is declined, we will notify you by email. You must provide an alternative payment method to complete your order.

Disputes and Chargebacks

Dispute Resolution: If you encounter any problems with your order, please contact our customer service team at contact@lunexil.com 

. We are committed to addressing any concerns quickly to ensure your satisfaction.

Chargebacks: Unauthorized chargebacks will be thoroughly reviewed. If a chargeback is deemed unjustified, you will be liable to reimburse us for the chargeback amount plus any related fees.